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Growing Talent in Hospitality

HSI has transformed into ServiceIQ, the new Industry Training Organisation (ITO) for the Aviation, Travel, Tourism, Museums, Hospitality, Retail and Wholesale sectors of New Zealand’s service industry. Read more...

ServiceIQ Resource Orders

Hospitality Resource Shop: Click here 
to view our range of resources for hospitality.

New Policy: Returns Policy Update

New Resources: Licence Controller Qualification, Ed 1. 

The Licence Controller Qualification (LCQ) is the “Prescribed Qualification” which is required to demonstrate that those applying for or renewing their Managers certificate have received “Recent and Relevant Training” as set out in the Sale and Supply of Alcohol Act 2012

The ServiceIQ LCQ learning material and assessment have been packaged together to retain a cohesive package of learning and assessment. Find out more.



2015 Year of great New Zealand service

New Zealand's successful service industries like tourism, hospitality, and retail are set to take advantage of a growing economy. 

Christmas order close-off 

Please note that final orders for ServiceIQ resource materials for 2014 must be received by 5.00pm Friday 12 December 2014. 

Who will be New Zealand's sharpest Apprentice Chef?

Eight talented young chefs will compete for the ServiceIQ Apprentice Chef of the Year title next month. 

New Edition of LCQ

ServiceIQ is pleased to advise that Edition 2 of the LCQ learning material and assessment will be ready for release on Monday 21 July 2014. 

Hotel Industry's Newest Rising Star Honoured 

Janelle McClintock of Auckland is the new ServiceIQ Hotel Industry Young Executive of the Year. 

All News



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