DVD Hospitality Operations

Please note: This DVD is also part of the Certificate of Achievment pack - Hospitality Operations.

While McDonalds, Porirua, The Lakes Restaurant, Christchurch and The Carlton Hotel, Auckland are three very different businesses, they’re all great working environments with trained staff working under tight, professional systems. Learn about:

• Team work – communications; workplace diversity; respect and integrity
• Foundation skills – business calculations and literacy
• Employment relations
• Health, safety and security in hospitality environments

“It’s like a big symphony and we all play a little part. If anyone’s off-key it sounds discordant”. Chef Corey Hume, The Lakes.