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ITP - 15915 – Demonstrate telephone calling and answering techniques in a hospitality industry (L1, C2, V2) – Candidate

Domain: Hospitality Operations - Lapsing

Price is $8 per candidate workbook for 1-9 books of a particular unit or $6 per candidate workbook for 10 or more of a particular unit.

NB: Candidate ITPs do not contain a tear out assessment.

 

 

 

 

 

Please see related product below for the Trainer Manual.

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