ITP - 15917 – Demonstrate complaint handling principles and procedures… (L1, C2, V2) – Candidate
Domain: Hospitality Operations - Lapsing
Price is $8 per candidate workbook for 1-9 books of a particular unit or $6 per candidate workbook for 10 or more of a particular unit.
NB: Candidate ITPs do not contain a tear out assessment.
Please see related product below for the Trainer Manual.
- 15917 Demonstrate knowledge of commercial payment systems in a hospitality industry (L1, C2, V2)
