ITP - 15917 – Demonstrate complaint handling principles and procedures… (L1, C2, V3) – Candidate
Domain: Hospitality - Foundation Skills
Price is $8.50 per candidate workbook for 1-9 books of a particular unit or $6.50 per candidate workbook for 10 or more of a particular unit.
NB: Candidate ITPs do not contain a tear out assessment.
- 15917 Demonstrate knowledge of commercial payment systems in the hospitality industry (L1, C2, V3)