DVD Vibe

Please note: This DVD is also part of the Certificate of Achievment pack - Food and Beverage Schools 1 (Level 2). 

Three different restaurants, one common philosophy. Wellington’s Kai in the Bay and Il Casino and Sky City’s Orbit Restaurant all have the customer at the centre of their service style.

Join them in this master class on…

• Dining ambiance and the restaurant experience
• The technical and personal attributes of a good waiter
• Reading different customer needs
• Professional standards of service
• Maori concepts of food and customers

“We talk about manu hirae rather than customers. A manu hirae is like a visitor in your house.” Deseree Hamilton, Kai in the Bay.