Carol Stigley

Carol Stigley is the independent Chair of the HSI Board, first appointed in 2006. 

Carol is a professional director and consultant, with experience on a range of boards, including .nz Registry Services (Chair), Standards NZ, St James Theatre Ltd (Deputy Chair) and Wellington Institute of Technology, along with directorships on several not-for-profit organisations. She has been closely involved in the Institute of Directors, serving on the Wellington Committee and the National Council. Carol’s earlier executive roles include Chief Executive of the Ministry of Consumer Affairs, and then of Local Government New Zealand.

Carol brings an external perspective to the organisation as it seeks to achieve its vision of industry embracing HSI-led training.  “The industry’s need for qualifications, training and professionalism has never been greater if we are to increase productivity and business viability in meeting the requirements of increasingly discerning hospitality consumers. This is important as a contribution to New Zealand’s tourism earnings, but quality and excellence are rightly sought by the everyday consumers of the sector’s products and services - whether workers, students, hospital patients, or diners and guests - and whether in hotels or hostels, retirement homes or five star resorts.

My job is to lead the Board in creating the strategic drive and direction for the organisation in its mission of growing New Zealand hospitality talent.”