National Certificate in Hospitality (Accommodation Services) - (Level 2)
This qualification recognises people who have the knowledge and skills required for working in a housekeeping or laundry services role. It is awarded to people who have demonstrated the skills and knowledge necessary to work in a commercial accommodation environment, including:
- Cleaning methods and processes
- Safe handling practices with regard to the use of equipment and chemicals
- Customer care techniques
- Compliance with Health and Safety legislation and security procedures
This qualification is designed to be flexible and accessible and elective unit standards are included to enable the candidate to show specific competence in housekeeping and/or in laundry services applicable to specific establishments. The holder will also have demonstrated a range of interpersonal, personal presentation, customer care, numeracy, literacy, and teamwork skills required by workers in a commercial accommodation environment. The optional strand builds on the qualification and recognises the specific skills of housekeepers in the Motel sector.
This qualification can lead on from:
- National Certificate in Hospitality (Foundation Skills) [Ref: 0587]
- National Certificate in Hospitality (Entry Skills) [Ref: 1257]
This qualification can lead onto:
- National Certificate in Hospitality (Operations Supervision) (Level 4) with strands in Food and Beverage Service, Gaming, Accommodation, and Front Office [Ref: 0882]
Training Providers:
Below are a list of training providers who offer this qualification:
- Creative Hospitality Solutions Ltd
- Hotel and Restaurant Training
- MSL Training
