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Foundation Skills

National Certificate in Hospitality (Foundation Skills) - (Level 1)

This qualification is for people who are studying in a secondary school or early tertiary environment. It is awarded to candidates who have demonstrated that they have the foundation skills and knowledge necessary to enter the hospitality industry including:

  • Preparation for service
  • Serving food to customers
  • Basic beverage service
  • Basic cookery methods
  • Cleaning methods and processes
  • Customer care techniques
  • Telephone techniques
  • Complaint handling principles

You will have demonstrated knowledge of one or more hospitality industry areas:

  • Hospitality departments
  • Commercial food sources and costs
  • Glassware, cutlery, crockery, and accommodation types and costs

This qualification could lead onto:

  • National Certificate in Hospitality (Entry Skills) [Ref: 1257]
  • National Certificate in Hospitality (Accommodation Services) (Level 2) with an optional strand in Motel Housekeeping [Ref: 0551]
  • National Certificate in Hospitality (Porter Services) (Level 2) [Ref: 0558]
  • National Certificate in Hospitality (Food and Beverage Service) (Level 2) with strands in Counter Food Service
  • Takeaway Food Service, Table Food Service, Buffet Food Service, and Beverage Service [Ref: 0555]
  • National Certificate in Hospitality (Basic Cookery) (Level 3) [Ref: 0553]

Training Providers

Below are a list of training providers who offer this qualification: