Certificate of Achievement Packs (COA)
Certificate of Achievement packs (COAs) are short course training packages containing approximately three or more unit standards over a range of Hospitality Domains.
Certificate of Achievement pack (COA) - Hospitality Operations, Ed. 3
This COA aims to give candidates a thorough under-standing of hospitality core skills such as occupational safety, working as part of a team and understanding employment relationships.
Certificate of Achievement pack (COA) - Licence Controller Qualification LCQ, Ed. 5
The Licence Controller Qualification (LCQ) is the “Prescribed Qualification” which is required to demonstrate that those applying for or renewing their General Managers Certificate have received “Recent and Relevant Training” as set out in the 1989 Sale of Liquor Act Amendment.
Certificate of Achievement pack (COA) - Barista Skills, Ed. 1
This COA gives candidates a comprehensive knowledge of barista skills. The programme includes the history and evolution of coffee, espresso technology and the production of all coffee recipes requested in today’s café society.
Certificate of Achievement pack (COA) - Basic Food Safety, Ed. 2
This COA gives candidates the basic knowledge and skills that are needed to work safely with food.
Certificate of Achievement pack (COA) - Advanced Food Safety, Ed. 1
This COA gives candidates the advanced knowledge and skills that are needed to work safely with food.
Certificate of Achievement pack (COA) - Customer Service Skills, Ed. 1
This COA aims to give candidates a thorough understanding of customer services core skills such as maintaining personal presentation and greeting customers, dealing with customer complaints and providing sales and service opportunities.