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Information Packs

*ServiceIQ has put together a comprehensive range of informative resources to help you gain a thorough understanding of the industry training qualifications and assessment systems on offer.

*1 January 2013 the Aviation, Tourism and Travel Training Organisation (ATTTO), the Hospitality Standards Institute (HSI) and Retail Institute (RI) merged, transforming into ServiceIQ - the service-based Industry Training Organisation (ITO) for the aviation, tourism, travel, retail, wholesale and hospitality industries.

Additional Forms/Documents for Gateway:

Appendix A

MOU ServiceIQ

Gateway Unit Standards Ordering Information

Student Registration

Guide to Accreditation for Schools

The essential "how to" guide on gaining accreditation for hospitality qualifications and/or unit standards for schools.

Gateway Guidelines

The key purpose of this guideline is to support the introduction and maintenance of the Gateway programme as applied to hospitality unit standard work based learning, reflected, in the main, using selected practical hospitality unit standards.

Qualifications Pack 2012 (Edition 12)

This useful Qualifications pack gives you info on all Hospitality Qualifications under their appropriate Hospitality domains.