Individual Training Package (ITP)
Individual Training Packs (ITPs) are training resources on a hospitality-related unit standard, for the trainer and employee. One resource book covers one unit standard, including the teaching resource and assessment.
If you can't find the one you are looking for, please email resources@hsi.co.nz
Domains
Accommodation Services
- 15893Demonstrate a knowledge of commercial guest and accommodation services names and terms (L1, C2, V2)
- 15909Demonstrate a knowledge of commercial accommodation types and costs (L1, C2, V2)
- 15910Demonstrate a knowledge of hospitality accommodation servicing and cleaning procedures (L1, C2, V2)
- 15911Demonstrate a knowledge of stripping beds and making beds in a commercial accommodation environment (L1, C1, V2)
- 15912Demonstrate a knowledge of commercial accommodation service cleaning chemicals and equipment (L1, C2, V2)
- 15913Demonstrate a knowledge of commercial laundry service and laundry operations (L1, C2, V2)
Cookery Level 1 & 2
- 13271Cook food by frying in a commercial kitchen (L2, C2, V3)
- 13272Cook food by baking in a commercial kitchen (L2, C2, V3)
- 13273Cook food by boiling (L2, C2, V3)
- 13274Cook food items by poaching (L2, C2, V3)
- 13275Cook food by steaming in a commercial kitchen (L2, C2, V3)
- 13276Cook food by grilling in a commercial kitchen (L2, C2, V3)
- 13277Cook food by braising and stewing in a commercial kitchen (L2, C2, V3)
- 13279Cook food using a microwave oven in a commercial kitchen (L2, C2, V3)
- 13280Prepare fruit and vegetables in a commercial kitchen (L2, C2, V3)
- 13281Prepare and present basic sandwiches for service in a commercial kitchen (L2, C2, V4)
- 13283Prepare and present salads for service in a commercial kitchen (L2, C2, V3)
- 13284Clean food production areas, equipment and utensils in a commercial kitchen (L2, C2, V3)
- 13285Handle and maintain knives in a commercial kitchen (L2, C2, V3)
- 13344Demonstrate knowledge of characteristics of commercial cookery methods and their applications (L2, C3, V3)
- 15892Demonstrate knowledge of terminology used for food and recipes in commercial cookery (L1, C2, V2)
- 15895Demonstrate knowledge of boiling and baking in the commercial catering industry (L1, C2, V2)
- 15900Prepare and present meat in the hospitality industry (L1, C3, V3)
- 15901Prepare and present fruit and vegetables in the hospitality industry (L1, C2, V3)
- 15920Prepare and present sauce and soup in the hospitality industry (L1, C2, V3)
- 19770Prepare and present egg and cheese dishes in the hospitality industry (L1, C2, V2)
- 21728Deep fry foods using low fat absorption techniques (L2, C2, V2)
- 21729Demonstrate knowledge of deep frying using low fat absorption techniques (L2, C2, V2)
- 22234Compare characteristics of international dishes and prepare and present international dishes (L2, C4, V2)
Cookery Level 3, 4 & 5
- 13343Demonstrate knowledge of basic nutrition in a commercial catering (L3, C4, V3)
- 15274Work in a food business under a food safety program (L3, C4, V4)
- 26309Provide buffet and beverage service in a commercial hospitality environment (L3, C12, V1)
- 26309Provide buffet and beverage service in a commercial hospitality environment (L3, C12, V1)
Food & Beverage Level 1 & 2
- 14425Prepare and serve hot and cold non-alcoholic drinks in a commercial hospitality environment (L2, C2, V4)
- 14434Prepare and clear areas for table service in a commercial hospitality environment (L2, C3, V4)
- 14436Provide basic table service in a commercial hospitality environment (L2, C4, V4)
- 14440Prepare and clear areas for counter food service in a commercial hospitality environment (L2, C2, V4)
- 14443Pack food and beverage orders for takeaways in a commercial hospitality environment (L2, C2, V4)
- 14462Maintain personal presentation and greet customers in the hospitality industry (L2, C2, V5)
- 15890Demonstrate knowledge of commercial glassware types and uses in the hospitality industry (L1, C1, V2)
- 17285Demonstrate knowledge of commercial espresso coffee equipment... (L2, C4, V6)
- 19769Provide food service to the table in the hospitality industry (L1, C3, V2)
- 22428Prepare and present tea for service (L2, C2, V2)
Food & Beverage Level 3 & 4
- 24679Plan and coordinate espresso beverage service (L4, C20, V2)
- 26308Provide restaurant food & beverage service in a commercial hospitality environment (L3, C20, V1)
Food Safety
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Hospitality - Foundation Skills
- 15891Demonstrate knowledge of commercial cutlery and crockery types and uses in the hospitality industry (L1, C2, V3)
- 15894Demonstrate knowledge of basic terminology in commercial food and beverage service (L1, C1, V3)
- 15899Demonstrate knowledge of food and beverage control in the hospitality industry (L1, C2, V3)
- 15904Demonstrate a basic knowledge of alcoholic beverages and beverage service equipment (L1, C3, V3)
- 15905Serve non-alcoholic beverages to tables in the hospitality industry (L1, C2, V3)
- 15914Demonstrate complaint handling principles and procedures in the hospitality industry (L1, C2, V3)
- 15915Demonstrate telephone calling and answering techniques in a hospitality industry (L1, C2, V3)
- 15916Demonstrate knowledge of communication media types and uses in the hospitality industry (L1, C2, V3)
- 15916Demonstrate knowledge of communication media types and uses in the hospitality industry (L1, C2, V3)
- 15917Demonstrate knowledge of commercial payment systems in the hospitality industry (L1, C2, V3)
- 15918Demonstrate knowledge of roles and jobs in the hospitality Industry (L1, C2, V3)
- 15919Prepare and present hot finger food in the hospitality industry (L1, C2, V3)
- 15921Prepare and cook cake, sponge and scones in the hospitality industry (L1, C3, V3)
- 19768Provide wine or equivalent service to the table (L1, C2, V2)
- 19771Prepare, cook and present seafood in the hospitality industry (L1, C3, V2)
- 21057Prepare, construct, and garnish mocktails for the hospitality industry (L1, C2, V2)
- 21058Identify career pathways in a hospitality industry (L1, C2, V1)
- 21059Demonstrate knowledge of knife care, storage, and carrying for the hospitality industry (L1, C2, V2)
Hospitality - Gambling
Back to topHospitality - Specific Skills
- 21855Judge culinary arts and restaurant service competitions (L4, C8, V1)
- 22604Demonstrate knowledge of the requirements of a doorperson in a hospitality industry (L2, C3, V1)
Hospitality Operations - Lapsing
- 14468Demonstrate knowledge of the hospitality industry (L3, C6, V2)
Non-Hospitality Units
- 57Provide customer service in a given situation (L2, C2, V5)
- 497Demonstrate knowledge of workplace health and safety requirements (L1, C3, V7)
- 6630Demonstrate Knowledge of Food Safety (L3, C5, V3)
- 6648Prepare, plan, and serve food for a special occasion (L3, C4, V3)
- 15620Apply knowledge of hygiene and safety in preparation, service, and storage of food (L1, C6, V2)
- 15627Demonstrate Creativity in Meal Preparation and Presentation (L3, C6, V2)